Leading and Working with Emotional Intelligence

Description

Working effectively with all the different and difficult types of people in the workplace, from internal to external customers, from suppliers to key stake holders, isn’t easy. Success hinges on the ability of managing yourself and working effectively in a changing environment. During this session, we will introduce you to the practical and powerful tools of emotional intelligence, and show you how to use these tools to be more effective and efficient when managing effective communication, resolving conflicts, reaching consensus and maintaining a cohesive environment to get thing done. You will obtain practical skills and motivation to improve relationships among fellow employees, reduce stress and increase productivity.